Ruffin Inn Privacy Policy
At Ruffin Inn, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, book services, or contact us online.
1. Information We Collect
We may collect personal information such as:
- Name
- Email address
- Phone number
- Pet information (name, breed, age, health details)
- Service preferences and booking history
We collect this information when you:
- Fill out forms on our website
- Book services online or in person
- Contact us via email, SMS, or phone
- Participate in promotions, giveaways, or surveys
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries
- Schedule and manage bookings
- Provide updates on your pet during their stay
- Send occasional promotions, service updates, or newsletters
- Improve our services and customer experience
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure systems and only accessible to authorized personnel.
4. Sharing of Information
We do not sell, trade, or rent your personal information to others.
We may share limited information with trusted third parties only when necessary to:
- Process payments
- Send SMS or email communications (via platforms like Twilio, Zapier, or Mailchimp)
- Comply with legal obligations
5. Cookies & Website Analytics
Our website may use cookies or tracking tools (like Google Analytics) to understand how visitors use our site and improve user experience. You can disable cookies in your browser settings if you prefer.
6. Your Rights & Choices
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your data from our systems
- Opt out of promotional communications at any time
To make any of these requests, email us at support@ruffininn.com.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Ruffin Inn
Email: support@ruffininn.com
Phone: 763-682-4247
