1

Create your profile

All bookings start with a Ruffin Inn customer profile. It's quick, and your information is saved so future stays only take a few taps.

Or download the Gingr app (iOS or Android). When you sign up, enter our invite code: 148300

Open the booking portal
2

Request your dates and service

Pick your service, Boarding, Daycare, Grooming, or Cat Boarding, and the dates you need. If we're fully booked, the portal will let you know immediately so you can pick another date.
3

Pay the deposit

Every boarding reservation is confirmed with a 15% deposit. It holds your suite and helps us staff for your dates. Cancel more than two weeks before your stay for a full refund.
4

Wait for confirmation

Our team reviews each request and sends a confirmation email with your assigned lodging and any notes about your stay. Most requests are confirmed within one business day.
5
Submit immunization records

We need current Rabies, DHPP (or FVRCP for cats), and Bordetella records on file before check-in. Two ways to submit:
- Upload directly to your profile in the portal, fastest, no paper
- Bring a printed copy from your vet at drop-off

Vaccination requirements by service

Rabies, DHPP, Bordetella. Bordetella must be administered 7+ days before the first stay.

Same as boarding. New daycare dogs do a short orientation visit so we can match them to the right play group.

Rabies and FVRCP current. Outdoor cats must be flea-free at drop-off.

Rabies, DHPP, Bordetella. Same requirements as boarding and daycare.

Contact us

First-time boarders get a quick orientation visit before their overnight stay so they leave home already comfortable here.